Privacy Policy

Hotel Bali Nova is the legal owner of the website www.hotelbalinova.com

Hotel Bali Nova respects and safeguards the privacy of individuals who use our services through the above website. We are committed to ensuring the confidentiality of your personally identifiable information and will not wilfully disclose it to any third party without obtaining your prior consent, as outlined in this privacy policy ("Privacy Policy").

Cookies: Upon your initial visit to www.hotelbalinova.com, we may send a "cookie" to your computer. A cookie is a small piece of data that distinguishes you as a unique user. Cookies are employed to enhance the quality of our service and gain a deeper understanding of our user base. We achieve this by storing user preferences within cookies and by tracking user trends and behaviours related to site usage. Please note that we will not share our cookies with third parties unless compelled by a valid legal process, such as a search warrant or court order. Most web browsers are initially configured to accept cookies. However, you have the option to adjust your browser settings to decline all cookies or notify you when a cookie is being sent. It's important to be aware that certain aspects of our services may not function properly if you choose to decline cookies.

Information We Collect: Unless you knowingly and directly provide us with specific information, we do not collect unique details about you, such as your name or email address. At Hotel Bali Nova, we record and retain information like the time of day, browser type, browser language, and IP address associated with each query. This data is used for record verification purposes and to offer more pertinent services to our users. It's important to note that we neither collect nor store sensitive information that you may provide on this website, such as your credit card number and other credit card details. Such information is exclusively entered on the payment gateway site of the credit card processing bank, not on our website. Consequently, we are unable to collect or store this information on our site. Your credit card information, when entered on the bank's site, is transmitted through secure encryption protocols, ensuring your safety and security.